Project: Debt collection automation system to streamline company’s collection processes, increase debt collection rates, reduce costs, and enhance efficiency.
Time frame: 6 months Key results:
- The system manages over 950,000 records.
- Automated work of 80+ specialists has been organized within the system.
- More than 480,000 clients are processed by the system monthly.
- Over 178,000 applications per month are processed using call lists.
Integration with external systems has been carried out: Epay, Gpay, Power BI.