Project:
Loan origination process automation for increasing loan portfolio, operations efficiency and market share.
Time frame: 2,5 years (development and implementation of 4 large-scale products) Key results:
- Decision making time reduced from 109 to 4 seconds.
- Increase incoming loan application flow by 10 times.
- Grow loan conversion by 4 times.
- 88% of loan applications received online.
Becoming TOP-3 bank in Kazakhstan by loan origination rate